PRIVACY POLICY

1. Data controller

The data controller for personal data collected through this website is the operator of the 3VE'N store (3venmade.com). Contact: contact@3venmade.com

2. Data collected

We collect the following data:

  • Name — to process and deliver your order
  • Email address — to send order confirmations
  • Shipping address — to deliver your order
  • Newsletter email (optional) — if you subscribe to our mailing list

3. Payment

Payment data never passes through our servers. All payments are processed directly by Stripe, a PCI-DSS certified company. We only have access to the last 4 digits of your card. Stripe privacy policy: stripe.com/privacy

4. Data retention

Order data is retained for 5 years in accordance with legal accounting obligations. Newsletter data is retained until you unsubscribe.

5. Data sharing

Your data is never sold or shared for commercial purposes. It may be shared with the following service providers solely for order processing:

  • Stripe — secure payment processing
  • Resend — transactional email delivery
  • La Poste / Colissimo — parcel delivery
  • Supabase — secure data storage (EU hosting)

6. Cookies

We only use technically necessary cookies:

  • 3ven-cart — saves your cart contents (localStorage, no server collection)
  • 3ven_admin_session — secure admin session (httpOnly cookie)

No advertising, tracking, or analytics cookies are used.

7. Your rights (GDPR)

Under the GDPR (EU Regulation 2016/679), you have the following rights:

  • Right of access to your personal data
  • Right of rectification
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at contact@3venmade.com. We respond within 30 days.

You may also lodge a complaint with your local data protection authority.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All communications between your browser and our servers are encrypted via HTTPS/TLS.

Last updated: April 2026